Frequently Asked Questions
Ship and Order
Shipping costs and delivery
Singapore & Taiwan
INTERNATIONAL ORDERS: 5-14 business days
Orders USD$80 and above: Complimentary
Domestic Delivery Time:
2-5 business days
Orders RM65 and below: RM 5
Orders RM65 and below: RM15
Orders RM100 and above: Complimentary
All orders are shipped from Kuala Lumpur, Malaysia.
Tracking your parcel
You will receive a tracking number by email when your order has been dispatched. Tracking updates will be available at track.feeso.co.
How can I return my purchase?
We offer refunds for all products returned within 10 days of purchase, in their unopened and original condition. If you would like to return an item purchased online, please contact us
What should I do if my order is damaged in transit?
If an item has been damaged in transit, Feeso will provide you with a replacement. Please contact us with your order details and an accompanying photo of the damaged item.
Are Feeso products tested on animals?
Do Feeso products have an expiry date?
Do Feeso products contain Phenoxyethanol?
Is Feeso product suitable for pregnant women?
I have sensitive skin that irritates easily. Can I still use Feeso’s Product?
Of course! Feeso’s Product only uses the best ingredients that can work for all skin types, including sensitive skin. If you’re worried a couple of things we suggest are:
1. Consulting with your dermatologist, general practitioner, or other skincare experts.
2. Spot testing (especially for first-time users).
How do you do spot testing?
1. Place a small amount of Feeso’s product inside your elbow.
2. Leave on your throughout the day.
3. If irritation occurs stop using the product.